Employee Guide

Updating Your Bank Account

Switching banks or accounts? Update where your pay lands — and do it well before payday, not the night before.

The one rule: timing

Change it well before your pay date Once a pay run is approved, the payment file for the bank is set — a bank change made at the last minute may not reach that run, and your pay could go to the old account. Update your details at least a few days before your pay date, ideally as soon as you know the new account, so there's no race against payroll.

How to update it

Whether you can change your own banking depends on your company's setup. Two paths:

If self-service is enabled, open your profile, go to the Bank Accounts tab, and add or edit your account — the bank, branch, account number, and account type. Double-check the account number digit by digit; a wrong number is the one mistake that's painful to unwind.
If it isn't, send your new account details to your payroll administrator or HR and ask them to update it. Give them the bank, branch, full account number, and account type in writing so there's no transcription error.

Splitting pay across accounts

You can have your pay split across more than one account — say, most to checking and a fixed amount to savings each period. If you'd like that, set it up on the Bank Accounts tab (or ask HR), choosing whether each account gets a percentage or a fixed amount. The percentages need to add up to 100%, so the system pays out all of your net.

Confirming it worked

After the next payday, your payslip's bank distribution section shows where your pay went (account numbers are masked for safety). Glance at it the first time after a change to confirm the money landed in the right place.

Get a wrong number in before payday? Tell payroll immediately. If the pay run hasn't been approved yet, they can fix it before money moves. Once it's paid to a wrong-but-valid account, recovering it depends on the bank — which is exactly why the timing rule above matters.

← Fixing a missed punch