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Admin Guide

Login & Account Security

How people sign in, how you get new hires and locked-out staff back into their accounts, and the password rules that apply across the board.

How people sign in

Everyone signs in at your company's TriblockHR web address with their Email or Username and Password. Two optional methods can be turned on for your company during implementation:

These appear as extra buttons on the login screen only if your IT team configured them; they aren't a self-serve toggle inside the app. There's also a Triblock mobile app, which staff can pair from the QR code on the login screen.

Getting a new hire their first login

When you hire someone in TriblockHR, the system queues a welcome email with their sign-in details. Their first login walks them through setting their own password (and a username, if needed). If a new hire says they never received it, resend the welcome email from their record — the account only gets that email once they've been formally hired in the system, not merely created.

See Creating Employees for the full hire flow.

An employee's record beside its User Settings panel. Round icon buttons under the profile photo hold the account actions — email the employee, open settings, view their reporting line, and a more menu. The panel to the right carries an Enroll in Digital Time Clock toggle, a Head of HR toggle, the user's work days as removable chips, and a Role And Permissions section; a User Settings Logs area at the foot reads "No activity logs found."

Resetting a user's password

You don't set passwords for staff directly. From an employee's record you can send them a password-reset email, and staff can also start a reset themselves with Forgot Password? on the login screen. Either way they pick their own new password. Reset links are valid for 60 minutes; if one expires, just send or request another.

Password & session rules

These apply to every account and are set at the platform level (configured during implementation), not in a self-serve settings screen:

RuleWhat it means
Password strengthAt least 8 characters, mixed upper- and lower-case, and at least one symbol.
Reset link lifetimePassword-reset links expire 60 minutes after they're sent.
Password expiryPasswords expire about once a year. When one does, the user is signed out and emailed a reset link automatically.
SessionsUsers are signed out when they close the browser and after a period of inactivity. Remember me keeps a trusted device signed in longer.
No two-factor or security-settings panel TriblockHR's web app doesn't currently offer two-factor authentication or an admin screen for tuning password or session policy. Access is controlled through sign-in method, the password rules above, and — most importantly — roles and permissions. To cut off access immediately, set the person's role to No Access.
Getting someone back into their account (2 min)
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Getting someone back into their account (2 min)

Screen recording on a demo admin account: open a demo employee's record, resend the welcome email, then send a password-reset email, narrating when you'd use each. Show the reset email arriving in a demo inbox. No real employee data on screen.

Save as: admin-guide__access__index__vid1.mp4

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